Cancellation & Reschedule

  • Rescheduling or cancelling is free if requested by 11:59 PM the day before your session.

  • A $49 same-day cancellation fee applies if notice is given on the day of the shoot.

  • We shoot rain or shine, unless severe weather creates safety concerns. Rescheduling exterior photos to another day may result in an additional fee.

Invoices & Delivery

  • Invoices are issued at the time your photoshoot is booked.

  • The photoshoot will be completed whether or not payment has been made, but final media will not be delivered until payment is received.

  • To avoid delays, we recommend completing payment the day of the shoot.

  • Delivery:

    • Weekday shoots → delivered the next day.

    • Weekend shoots → delivered on Monday.

Media Ownership & Usage Rights

  • Clients receive an exclusive license to use photos and media for marketing or advertising the listed property (sale or rental).

  • Rights include reproduction, public display, and distribution for promotional purposes related to the property.

  • Copyright remains with Skyconnect Drone Services LLC, including ownership of all photos, tours, and digital files.

  • Media may not be transferred, assigned, or sold without written permission.

  • Skyconnect Drone Services LLC reserves the right to reuse and resell media we have produced.

Additional Units & Surcharges

  • Standard pricing is based on the heated square footage of the main house.

  • Additional fees may apply for:

    • Guest houses, in-law suites, or detached living spaces

    • Large separate structures (barns, detached garages, workshops)

    • Multi-unit properties (duplex, triplex, quadplex)

  • Surcharge Examples:

    • Duplex → $50 surcharge, plus combined square footage determines base category.

    • Other units/structures → priced case-by-case depending on photography and editing time.

  • Clients must notify us in advance if extra units or buildings need to be photographed. If requested on-site without prior booking, surcharges will be added to the invoice.